My shopping cart

Keep shopping
You must activate your cookies to make any purchase on our site.

More...

Close

Privacy Policy

 

Discreet Delivery:

All shipments of goods from the online store come in a neutral packaging and only the Initials SB will be discreetly marked on the package. The delivery is done discreetly by mail or parcel service. 

 


Close

Return Policy

Return Policy
For your safety, under no circumstances we accept returns of goods, for the exception of defective items. Given the nature of the products we sell, they may have been in contact with your mouth, your secretions, blood, vagina or anus. We understand this may seem like a set back, but are policies are for YOUR protection. ALL our products are visually inspected before being sent. In the case of a defective product, please contact us within 3 days of receipt stating clearly what is the problem, and we'll guide you in the returning process.

Close

Shipping Rules

Orders under $ 59.95 have a Fixed  shipping rate of $9.99. They are sent by Dicom Monday to Friday and delivery is 24 hours once the order is processed. This applies everywhere in Quebec and Ontario (other provinces, the period may vary but should not exceed 4 days). Most orders placed before 10:00 AM are shipped the same day.

Delays
The boutiqueplanetx.com does its best to ensure that your order arrives on time. However, delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, such as:

• Delays due to orders being placed on a Canadian statutory holiday.
• Delivery is to a PO Box or APO/FPO address.
• Delays due to problems with credit card authorization and verification.
• Delays due to weather.
• Unforeseen delays by one of our carriers.
• Delays to the unavailability of product(s).
• Delays due to customs.

If additional delays are anticipated, we will contact you by email with the address on your order.

Multiple Shipments: The items in your order may arrive in different shipments. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure that they arrive on time and undamaged. Most packages are trackable via the carriers' websites. Sign into your account to track an order. Packages that are trackable will have a 'Track' button on the Order History and Order Detail page.